Shipping policy
Thank you for shopping with us. We strive to provide a smooth, reliable, and timely delivery experience for all our customers. Please read our shipping policy carefully to understand how orders are processed and delivered.
Order Processing
- All orders are processed after successful payment confirmation.
- Orders are usually processed within 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
- During high-demand periods, festivals, sales, or product launches, processing times may be slightly delayed.
Shipping Timeline
- Estimated delivery time depends on the customer’s location and courier availability.
- Most orders are delivered within 5–10 business days across India.
- Remote or rural areas may require additional delivery time.
- Delivery timelines are estimates and may vary due to external factors beyond our control.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping offers may be available on selected products, promotional periods, or minimum order values.
Delivery Partners
We work with trusted courier and logistics partners to ensure safe and secure delivery of your books.
Order Tracking
- Once the order is shipped, customers may receive shipment confirmation details along with tracking information via email, SMS, or WhatsApp.
- Tracking updates may take some time to reflect after dispatch.
Incorrect Address & Delivery Issues
Customers are responsible for providing accurate shipping information during checkout.
We are not responsible for delivery delays or failed deliveries caused by:
- Incorrect address details
- Incorrect phone number
- Unavailability of the customer at the delivery location
Additional shipping charges may apply for re-delivery attempts if the package is returned due to incorrect information.
Damaged Package During Delivery
If the package appears damaged at the time of delivery:
- Customers should record clear photos/videos immediately
- Contact our support team within 48 hours of delivery
- Refer to our Exchange Policy for replacement eligibility
Delayed Deliveries
While we aim to deliver all orders within the estimated timeline, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Public holidays
- Natural disasters
- Transportation issues
- Unexpected operational delays
We appreciate your patience and understanding in such situations.
International Shipping
Currently, shipping availability for international orders may vary depending on location and logistics support. Customers can contact our support team for confirmation before placing an international order.
Contact Us
For any shipping-related queries, order tracking assistance, or delivery concerns, please contact our support team with your order details.
By placing an order with us, you agree to the terms mentioned in this Shipping Policy.